Help! Add/Remove program will not open!?

When I open the control panel it works, but then I click on Add/Remove icon and an error comes up. It says, An Exception has occured while trying to run "c:\WINDOWS\system32\shell32.dll, Control_RunDLL


"c:\WINDOWS\system32\appwiz.cpl", Add or Remove Programs"

Help! Add/Remove program will not open!?
When did this problem start happening?





If only this week try performing System Restore. Restore your computer to an earlier date





To do System Restore:


a. Click on Start


b. Click on All Programs


c. Click on Accessories


d. Click on System Tools


e. Click on System Restore


f. System Restore will open


g. Click on Restore your computer to an earlier time


h. Click on Next


i. Try to choose a date last week or days ago that you are not having this problem.


g. Just follow the prompts, Click on Next


NOTE: The computer will logoff just let the computer do the restore





Try opening it in safemode see if you can to isolate the issue





Go to Safemode


a. Shutdown the computer


b. When you turn it back on tap on F8 contnuously


c. Highlight Safemode


d. Press Enter twice


e. There will be an Administrator account


f. Click on Administrator


g. Click Yes
Reply:Try to restore you computer to a time before this problem occurred.





Start | Programs | Accessories | System tools | System Restore.





If that does not help, you can undo it. So there is no harm done.
Reply:Most probably its a spyware/virus running.


The best way is to save all your work (documents, photos and so on) on a flash memory stick or CDROM/DVD and reinstall a fresh copy of window$.


Or you can consider linux as an alternative...
Reply:Hi,


Please do this, run a full Virus scan on your P.C (you do have one don't you), then put the Windows disk into your CD drive and after it starts just select the Repair option and let windows do the rest. This will help you.
Reply:restart computer